Unit 1: Hygiene and Safety

1. Demonstrate the knowledge of personal safety at the workplace

1. Personal safety
2. Risks associated while working alone
3. Safety of others - keeping employees and customers safe
4. Dealing with hostile crowd for avoiding damage to equipment and property
5. Types of fires - classification
6. Components of fire - fire pyramid
7. Control of fuel and ignition sources (bins and waste disposal)
8. Safe storage of inflammables
9. Inspection and maintenance of electrical equipment
10. Ensuring availability of adequate fire extinguishing equipment and materials, including fire blanket, fire extinguishers (colour codes) and sprinkler systems
11. Avoiding negative consequences – loss to productivity, business disruption, long term effects on employee health, damage to organisation’s image and reputation
12. Dealing with aggressive individuals and intoxicated persons
13. Use of Personal Protection Equipment, personal alarms, mobile, and radios
14. Personal safety during screening and search
15. Procedures for lone working
16. Daily duties to check for safety and potential hazards

2. Demonstrate the knowledge of maintaining good public relations and Exhibiting professionalism at the workplace

1. Personal appearance (presentable and clean attire, meet employer guidelines, professional attitude and skills)
2. Right conduct and positive attitude for maintaining good public relations
3. Meet and greet procedure
4. Being a team player
5. Acting without discrimination
6. Personal integrity and understanding
7. Right to Dignity
8. Right to Privacy
9. Gender Sensitivity
10. Staying free from intoxicants
11. Keeping physically fit
12. Compliance with employer’s policies and guidelines
13. Following organisational values and standards

3. Demonstrating knowledge on safety plans, emergency response and First Aid

1. Security guard and safety plans
2. Escape and escape Routes
3. Personal safety gear and clothing
4. Violations of safety Rules
5. Identifying and reporting fire hazards
6. Assisting fire fighters
7. First aid - providing first aid facilities and basic first aid practices for unconsciousness, choking, bleeding, seizures, fractures, shock, burns, injuries, bites, stroke, etc.
8. Whom to contact in case of health emergencies - Ambulance services and Supervisor
9. Staying safe from aids, sexually transmitted diseases and few common ailments
10. Basic exercises to remain healthy
11. Occupational hazards, such as slips, trips, etc.
12. Assessment of load and use of mechanical aid for lifting.
13. Correct posture of head, feet and back for sitting, standing and lifting things
14. Correct positing of load, smooth movements, avoidance of twisting, etc.

Unit 2: Documentation

1. Demonstrate the knowledge of general guidelines which help in proper documentation

1. Recording and reporting methods -  manual, online, telephone and by post
2. Recording in diary and reporting to the relevant enforcing authority
3. Keeping record of incidents
4. Things to remember during documentation
5. Recording observations
6. Who, what, where, when, why, and how - guiding questions in report writing

2. Demonstrate the knowledge of security registers and types of gate passes

1. Different types of identity cards
2. Different types of gate passes
3. Different types of registers

Unit 3: Traffic Control and Parking

1. Demonstrate the knowledge of traffic signs and procedures for controlling traffic and managing parking

1. Safety aspects during traffic control
2. Traffic control signals
3. Accidents
4. Emergency vehicles
5. Parking principles
6. Hazards in parking Lots
7. Parking lot signage

Unit 4: Security in Industrial and Commercial Deployments

1. Demonstrate the knowledge of security in industrial deployment

1. Physical security measures
2. Material gate and vehicle stickers
3. Keys of the organization
4. Emergency response Plan
5. Material security

2. Demonstrate the knowledge of security in commercial deployment

1. Role and Responsibilities of Security Guard in Commercial deployments
2. Security of shopping Mall

Unit 5: Security Escorts

Demonstrate the knowledge of roles and responsibilities of a security escort

1. Mobile protection plan
2. Convoy composition
3. Communication
4. Readiness of driver
5. Assistance to protectee
6. Personal security officer for body protection