Skill Subject: Business Administration

Part B: Vocational Skills

• Unit 1 – Introduction to Management
• Unit 2 –Concept of Management
• Unit 3 – Functions of Management
• Unit 4 – Communication
• Unit 5 – Motivation
• Unit 6 – Leadership
• Unit 7 – Social Responsibility of Business
• Unit 8 – Information Technology and Business

Time: 3 Hours; Marks: 60

1. Introduction to Management

• 1.1 Meaning and Definition of Management.
• 1.2 Importance of Management.
• 1.3 Characteristics of Management.
• 1.4 Functions of Management.
• 1.5 Difference between Management and Administration.

2. Concept of Management

• 2.1 Principles of Management.
• 2.2 Nature of Management.
• 2.3 Concepts and Thoughts of Management.
• 2.4 Classical, Neo Classical and Scientific Management.

3. Functions of Management

• 3.1 Meaning and Significance of Functions of Management.
• 3.2 Planning.
• 3.3 Organising.
• 3.4 Staffing.
• 3.5 Directing.
• 3.6 Coordinating.
• 3.7 Controlling.

4. Communication

• 4.1 Meaning and Definition of Communication.
• 4.2 Significance of Communication.
• 4.3 Types of Communication.
• 4.4 Features of Effective Communication.
• 4.5 Hurdles of Communication.

5. Motivation

• 5.1 Meaning, Definition and Significance of Motivation.
• 5.2 Types of Motivation.
• 5.3 Motivational Theories.
• 5.4 Difference between Motivation and Inspiration.

6. Leadership

• 6.1 Meaning, Definition and Importance of Leadership.
• 6.2 Types of Leaders.
• 6.3 Characteristics of a Good Leader.
• 6.4 Leadership Styles.

7. Social Responsibility of Business

• 7.1 Business and Society.
• 7.2 Concept of Social Responsibility.
• 7.3 Importance of Social Responsibility.
• 7.4 Corporate Social Responsibility.

8. Information Technology and Business

• 8.1 Meaning, Definition and Importance of Information Technology.
• 8.2 Information Technology in Functional Areas of Business.
• 8.3 Meaning and Scope of E-business.
• 8.4 Merits and Demerits of E-business.